Julian Klauza

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What are the most common problems with heat pump installation?

Heat pumps are regarded as maintenance-free devices. However, this does not mean that failure will never occur. For this reason, it is important to check the operation of the pump from time to time and to immediately react to any problems encountered. Heat pump malfunction can be the result of some kind of manufacturing defect or component failure, but also improper installation.

The most common mistakes made by installers

Many mistakes can be made during heat pump installation. Although professional companies usually have the right tools and procedures to minimise such risks, many less experienced service providers often lack them. What are the most common mistakes?

Failure to clean the system before priming

Before the system is primed with antifreeze, it must be thoroughly cleaned. It may happen that small filings and other impurities are left inside the pipes after installation. Such contamination poses a risk to the pump and may interfere with unobstructed flow of the fluid.

Thorough flushing of the system is mandatory after the heat pump installation, but some professionals skip this step in order to speed up the process. This is unacceptable and reflects the poor quality of the services.

Brittle lead-free solder joints

One of the most common causes of pump failure are brittle lead-free solder joints. The currently used solders have a lower resistance to damage, which can lead to a malfunction of the heat pump system. The system may become leaky and foreign bodies may enter it and damage the unit. In order to avoid such problems, it is essential to find an experienced installation team with the appropriate qualifications.

System bleeding

Filling the system with fluid also has to be done properly. If too little fluid is used, the efficiency of the system may be reduced, sometimes even causing failure alarms. Another problem can be air in the system. Improper bleeding may negatively affect the heat pump performance.

Correct operation

The user of the heat pump system should ensure that the unit is operating correctly. This applies in particular to pump errors and failures. If the pump starts up again following a failure, this does not mean that everything is fixed. Nor is it permissible to reset the controller by disconnecting the power supply for several seconds. Some models do not have an integrated memory and important information about the cause of the problems can be lost in this way. Whenever a major failure happens, it is always better to call a service technician to avoid its aggravation.

Full control

Although in Poland this solution is not yet popular, in the West heat pump systems are often equipped with sensors and measuring devices, which facilitate supervision of the proper operation of the system. Examples of sensors installed include:

  • Temperature sensor of return water in the central heating system and working fluids in the pump systems.
  • Pressure sensor of working fluid.
  • Power meter for circulation pumps and heat pumps.

Sensors are most often installed on the pump, but the user does not always have access to accurate readings. It is also fairly easy to fit power meters on circulation pumps – it can be done with mobile plugin models, which do not require any interference with the electrical system. For the heat pump itself, a submeter is usually used.

An overview of all the relevant parameters allows to monitor the operation of the system and calculate how much electricity is consumed by its individual components. This way, it is possible to foresee potential problems, significantly reducing the costs of repair, as well as maintain high level of efficiency of the system.

Maintenance-free heat pumps and their supervision

Heat pumps do not require maintenance works during operation. However, the user is still obliged to supervise the correct operation of the system. No error or failure noticed should be ignored, as it may indicate the need for repair or potential error made by the installer. In either case, a service technician should be called to solve the problem.

back 2022-07-07